Terms of Service
Last Modified: 15 December 2024
Welcome to FormApe! We hope you have a productive experience using our platform.
Intellectual Property
The entirety of FormApe, including its website, design, graphic elements, illustrations, images, code, and related materials, is protected under international copyright laws. These materials must not be copied, abridged, translated, reproduced, distributed, published, broadcasted, or transmitted without prior written consent from FormApe.
Agreement to Terms
Your use of FormApe is governed by the rules outlined in this Terms of Service and the Privacy Policy. If you disagree with any conditions in these documents, we kindly request that you refrain from using FormApe. For any questions, please contact us.
Modifications to the Terms
FormApe reserves the right to modify these Terms at any time. Significant changes will be communicated to users through email or in-app notifications. Continued use of the service after updates constitutes acceptance of the revised Terms.
Legal Relationship
By signing up, you are not becoming a partner, joint venture, employee, or entering into any other relationship with FormApe.
Account and Membership
- Sign-Up Requirements: Signing up requires an email address. Paid memberships involve payment processing via a secure payment gateway. Anonymous usage is also possible.
- Account Closure: You can close your account at any time and request the permanent deletion of your data.
- Pricing and Payments:
- The cost of a paid account depends on the chosen license type.
- Prices are inclusive of all charges, except for taxes required by your jurisdiction, which are your responsibility.
- There are no hidden fees beyond the recurring subscription cost.
- Automatic Renewals:
- Subscriptions automatically renew unless canceled.
- Payment failures allow a 7-day grace period to resolve issues before downgrading to a free plan.
Data Privacy and Security
- Data Usage: Your data is private to you and will not be accessed, shared, or disclosed to third parties under any circumstances.
- Backups: We perform periodic backups as part of our business continuity plan, ensuring physical and logical security of your data.
- Prohibited Information Collection: Collecting sensitive data such as credit card numbers, biometric data, or Social Security Numbers is strictly prohibited. Violations may result in account suspension or termination.
Third-Party Integrations
FormApe may integrate with third-party services. We are not responsible for any issues arising from the use of these services, including data breaches or service outages.
User Conduct
- Fair Usage: You must use FormApe fairly, abide by the Terms of Service, and respect the Privacy Policy and license agreement.
- Prohibited Activities: You may not:
- Use FormApe via a tool other than a standard browser.
- Circumvent authentication or authorization mechanisms.
- Use automated tools, penetration testing, or load testing without authorization.
- Publish harmful, offensive, or illegal content (e.g., abusive, defamatory, harassing, or obscene material).
- Add malicious code, data or spam that could harm others.
- Prohibited Usage: You may not create Forms or content:
- That promote unlawful activities.
- An invasion of right of privacy of another person;
- That facilitate stealing, conspiracy to commit criminal activity, drug dealing;
- That promote violation of copyright, trademark, patent, intellectual property rights;
- That promote or facilitate the creation of child pornography.
- That facilitates adult services.
- If you are debarred once, you shall not attempt to use or sign up again at FormApe.
User Responsibilities
Users are responsible for safeguarding their account credentials and ensuring that their use of FormApe complies with applicable laws and regulations.
Termination of Service
FormApe reserves the right to terminate accounts without notice for severe violations of the Terms or any illegal activities. Upon termination, access to data and services will cease immediately.
Service Availability
FormApe strives to maintain 24/7 availability. However, unforeseen circumstances may result in downtime. FormApe is not liable for any losses incurred due to downtime. For significant disruptions, we will communicate the cause and preventive measures.
Limitation of Liability
FormApe shall not be held liable for any loss of data, profits, or business interruptions caused by service downtime, user errors, application errors, or other unforeseen issues.
Geographical Restrictions
We reserve the right to block users and transactions from certain countries if we are not able to make or receive payments or due to other sanctions.
Cancellation Policy
- Subscription Cancellation:
- Cancel via your FormApe account under Settings >> Billing. Other communication methods (e.g., email, phone, or chat) are not accepted for cancellations.
- After cancellation, your account will be downgraded to a free plan at the end of your billing cycle.
- Data Post-Cancellation:
- Refund-related cancellations result in data retention for 90 days before permanent deletion.
- For manual cancellations, you can continue using the free plan with access to your data.
Refund Policy
- Eligibility: Refunds are issued for requests made within 14 days of payment. Only the most recent charge is refundable, with no more than one month refunded per request.
- Process: Refunds require a request via your registered email to vincy@formape.com. Upon approval, your account will be closed, and access terminated.
- Free Plan: The free plan offers a major scope of the functionality to help users evaluate the software before subscribing to a paid plan, minimizing refund requests.
Governing Law
These Terms are governed by the laws of India. Any disputes will be resolved exclusively in the courts of Chennai, TamilNadu, India.
Bug Reporting
Please report bugs privately to our team.
Contact Us
For questions or support, contact us or email vincy@formape.com. We are committed to helping you achieve productivity and success.
